These terms set out the rules for using q889. By registering an account and using the platform — whether for sports betting, slots, fish games, or any other feature — you agree to everything outlined here. Please take the time to read through them before you start.
A quick overview of the main areas. These cards are a summary only — the full terms below apply in all cases.
You must be at least 18 years old to register and use q889. One account per person. Providing false information during registration will result in your account being suspended and any pending withdrawals cancelled.
All transactions on q889 are processed in PKR. Supported methods include JazzCash, Easypaisa, Raast, Bank Transfer, and cards. Withdrawals are paid back to the method used for the original deposit where possible.
All bets placed on q889 are final once confirmed. Odds are subject to change before confirmation. In the event of a void fixture or cancellation, stakes are returned to your account balance.
Bonuses are subject to specific wagering requirements which will be clearly stated at the time of the offer. Attempting to abuse bonus terms will result in forfeiture of the bonus and associated winnings.
You are responsible for keeping your login credentials confidential. q889 will never ask for your password. Report any suspicious activity on your account to our support team immediately.
q889 provides deposit limits, session reminders, and account break tools. We take responsible gaming seriously. If gaming is affecting your daily life, use the tools in your account settings or contact our support team.
By accessing q889 at q889.win, creating an account, or using any part of the platform — including sports betting, slot games, fish shooting games, live casino, and all other features — you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, you should not use the platform.
These terms form a binding agreement between you and q889. They apply to every interaction you have with the platform, from registration through to withdrawals. We may update these terms from time to time, and the revised version will be posted on this page with an updated date. Continuing to use q889 after an update means you accept the revised terms.
To register and use q889, you must meet all of the following requirements:
q889 reserves the right to request identity verification documents at any point — including during registration, before processing a withdrawal, or if suspicious activity is detected on an account. Failure to provide satisfactory verification may result in account suspension and withholding of funds pending investigation.
Operating more than one account — whether in your own name or using different personal details — is a serious breach of these terms. If multiple accounts linked to the same person or household are identified, q889 may close all associated accounts, void any open bets, and withhold any balances pending a review. Duplicate accounts created to claim multiple welcome bonuses will be treated as bonus abuse.
If any of the information you provided during registration changes — including your mobile number or payment details — you are responsible for updating it in your account settings. q889 is not liable for payment failures or communication issues that result from outdated information on your account.
All funds on q889 are held and transacted in Pakistani Rupees (PKR). The platform supports the following payment methods for both deposits and withdrawals:
Deposits are credited to your q889 account balance in real time or within a few minutes depending on the payment method. There is no deposit fee charged by q889, though your payment provider may apply their own charges. Minimum deposit amounts vary by payment method and will be displayed at the time of the transaction.
Withdrawal requests are processed to the same payment method used for the most recent deposit, where technically possible. Processing times vary — JazzCash and Easypaisa withdrawals are typically among the fastest. Bank Transfer withdrawals may take one to three business days to clear. q889 reserves the right to request identity verification before processing any withdrawal, particularly for larger amounts or where account activity has triggered a review.
If a deposit does not appear in your account within the expected timeframe, contact our support team with your transaction reference. Do not attempt the same deposit a second time until the first has been confirmed as failed, to avoid duplicate charges from your payment provider.
q889 offers sports betting on cricket — including international fixtures, Pakistan Super League (PSL) matches, and T20 leagues — as well as football, esports, and other competitions. The following rules apply to all bets placed on the platform.
A bet is confirmed only when you receive a confirmation screen showing your bet reference number and the odds at which the bet was accepted. Until that confirmation is shown, a bet has not been placed. Odds displayed on the platform are subject to change at any time before a bet is confirmed. The odds at the time of confirmation are the odds that apply to your bet.
If a sporting event is cancelled, postponed, or abandoned before the minimum period of play required by the relevant rules has been completed, bets on that event will be voided and stakes returned to your account balance. In-play bets that were placed before an event was suspended may be settled based on the score at the point of suspension, depending on the specific market rules.
q889 applies maximum payout limits per event and per day. These limits are displayed on the relevant betting markets. Any payout that would exceed the applicable limit will be capped at that limit. This applies to single bets and accumulator bets alike.
In the event that odds are published with an obvious error — for example, an incorrect price that is significantly different from the true market — q889 reserves the right to void bets placed at those odds and return stakes to affected accounts. We will not use this provision for minor fluctuations in odds.
q889 offers bonuses and promotions to eligible players from time to time. These may include welcome bonuses, deposit match offers, free bet credits, and game-specific promotions. Each offer has its own specific terms, including wagering requirements, eligible games or markets, minimum deposit thresholds, and validity periods. These specific terms will be clearly communicated at the time the offer is presented.
Most bonuses are subject to a wagering requirement before any associated winnings can be withdrawn. The wagering requirement means you must bet the bonus amount (or bonus plus deposit, depending on the offer) a specified number of times before a withdrawal of the bonus-derived balance is permitted. Wagering progress will be tracked and visible in your account.
Behaviour that q889 considers bonus abuse includes — but is not limited to — creating multiple accounts to claim a welcome bonus more than once, placing low-risk bets designed purely to meet wagering requirements without genuine gameplay, and using bonus funds in a manner that is inconsistent with normal gaming activity. q889 reserves the right to forfeit bonuses and associated winnings where abuse is identified, and to close the accounts involved.
You are solely responsible for maintaining the confidentiality of your q889 login credentials. Do not share your password with anyone. q889 staff will never ask for your password by any means — not through the platform, not via chat, and not through any other channel. If someone claims to be from q889 and asks for your password, it is not a legitimate request.
You are responsible for all activity that takes place on your account while you are logged in, including bets placed, deposits made, and withdrawals requested. If you believe your account has been accessed without your authorisation, contact support immediately to have your account secured.
The following activities are strictly prohibited on q889:
Violations of these rules may result in immediate account suspension, forfeiture of funds, and reporting to the relevant authorities where legally required.
q889 is designed for entertainment. Gaming and betting should be enjoyable activities, and we want them to stay that way for all our players. We provide several tools to help you manage your gaming activity:
All of these tools are available in your account settings at any time. If you are concerned about your gaming habits — or about someone else's — we strongly encourage making use of them. q889 is strictly for adults aged 18 and above. If you suspect that a minor has accessed the platform using your account, contact support immediately.
Always set a budget before you start a gaming session and stick to it. Never chase losses. Gaming should be something you enjoy — not a source of stress or financial pressure. Visit our Responsible Gaming page for more guidance.
Responsible Gaming Pageq889 provides the platform on an "as available" basis. While we work to maintain continuous uptime and reliability, we cannot guarantee uninterrupted access at all times. Scheduled maintenance, technical issues, or events outside our control may cause temporary disruption.
q889 is not liable for losses resulting from service interruptions, provided that any bets already confirmed before the interruption are honoured. We are not liable for losses you incur as a result of your own gaming decisions, including bets placed during a session you later regret.
To the maximum extent permitted by applicable law, q889's total liability to any player in connection with the platform is limited to the net deposits made by that player in the 30 days preceding the claim.
You may close your q889 account at any time by contacting our support team. Any real-money balance remaining in your account at the time of closure will be returned to you via your registered payment method, subject to the completion of any identity verification requirements and provided no outstanding bonus wagering obligations apply to the balance.
q889 reserves the right to suspend or terminate any account where there has been a breach of these Terms and Conditions, suspected fraudulent activity, or behaviour that poses a risk to the platform or other players. In cases of serious breach, forfeiture of balance may apply. We will communicate the reason for any suspension wherever it is safe and appropriate to do so.
q889 may update these Terms and Conditions at any time. When we make material changes, the updated version will be posted on this page with a revised date at the top. We may also notify registered players of significant changes via the contact details held on their account.
Your continued use of q889 after a change has been posted constitutes acceptance of the revised terms. If you do not agree with any revised terms, you should stop using the platform and contact support to arrange account closure.
For any questions about these terms, contact our support team — available 24/7 — via the support channel in the q889 platform or at the email address listed in the footer of this page.
Quick answers to the questions q889 players ask most often about the platform rules and policies.
Create your free account, deposit in PKR via JazzCash or Easypaisa, and start betting on cricket, playing slots, or trying fish games today.