At q889, we take your privacy seriously. This policy explains what personal information we collect when you use our platform, why we collect it, how it is stored, and what rights you have over your own data. We believe in being straightforward about this — no confusing legal jargon where it can be avoided.
Six principles that guide how q889 treats the personal information of every player on the platform.
Your account data, payment details, and personal information are stored with strong encryption. We apply security controls at every layer of the platform to protect against unauthorised access.
q889 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used to operate and improve the q889 platform — nothing else.
We only collect the personal information that is genuinely needed to run your account, process payments in PKR, and keep the platform secure. We do not collect data for the sake of it.
You can request to see the data we hold on you, ask for corrections, or request deletion of your account and associated data at any time. Contact our support team to exercise any of these rights.
When you deposit or withdraw via JazzCash, Easypaisa, Raast, or Bank Transfer, your payment data is handled securely and is never stored in a form that could be misused or shared without your consent.
If there is ever a significant change to how we handle your data, we will inform you. This privacy policy is reviewed and updated regularly, and the date at the top always reflects the most recent version.
This Privacy Policy applies to the q889 platform, accessible at q889.win, and to the q889 mobile app available for Android devices. It covers every interaction you have with q889 — from the moment you land on the homepage to placing bets on cricket or PSL matches, playing slot games, depositing PKR, or contacting our support team.
By registering an account and using q889, you acknowledge that you have read and understood this Privacy Policy. If you have any questions about anything in this document, our support team is available 24/7 to assist.
q889 collects personal information in a few different ways — directly from you when you register or use the platform, and automatically when you interact with the site or app. Here is a breakdown of the main categories.
| Data Category | Examples | Purpose |
|---|---|---|
| Account Data | Name, mobile number | Account creation and identification |
| Payment Data | JazzCash / Easypaisa / Bank details | Processing PKR deposits and withdrawals |
| Verification Data | ID document (when required) | Fraud prevention and identity checks |
| Usage Data | Games played, bets placed, session time | Platform improvement and responsible gaming monitoring |
| Technical Data | IP address, device type, browser | Security, fraud detection, and performance |
| Communications | Support chat logs | Customer service and dispute resolution |
q889 uses the personal information it collects only for legitimate purposes directly related to operating the platform and serving our players. The main uses are as follows:
q889 does not sell your personal data to third parties. We share your information only in the limited circumstances described below, and only to the extent necessary for each purpose.
When you make a deposit or withdrawal, your payment details are shared with the relevant payment provider — such as JazzCash, Easypaisa, or your bank — to process the transaction. These providers operate under their own privacy and security policies.
q889 works with third-party technology partners who help us operate the platform — including hosting, analytics, and fraud detection services. These partners are contractually required to handle your data securely and to use it only for the purposes q889 has specified. They are not permitted to use your data for their own marketing or to share it further.
If q889 is required by applicable law to disclose your information — for example, in response to a lawful request from a relevant authority in connection with financial crime or fraud investigation — we will comply with that legal obligation. Where possible and permitted, we will notify you of such a request.
In the event that q889's business or any part of it is transferred to a new owner, user data held at the time of transfer may form part of the transferred assets. We would notify affected players in the event of any such change.
The security of your personal data matters to us. q889 uses a combination of technical and operational measures to protect the information stored on the platform:
Despite these measures, no online platform can guarantee absolute security. If you ever believe your q889 account has been compromised, contact our support team immediately so we can secure your account. A reminder: q889 staff will never ask for your password.
q889 keeps your personal data for as long as your account is active and for a reasonable period after account closure. The retention period for different types of data varies based on the purpose for which it was collected:
When data is no longer required and there is no legal basis for retaining it, q889 securely deletes or anonymises it.
q889 uses cookies — small text files stored on your device — to make the platform work properly and to understand how it is being used. Here is what the different types of cookies do:
These are necessary for the platform to function. They keep you logged in during a session, remember your language and display preferences, and maintain the security of your connection. You cannot opt out of essential cookies without the platform ceasing to work correctly.
These help us understand which pages and features are most used, where players spend their time, and where improvements are needed. The data collected is aggregated and does not identify you personally.
These remember choices you have made — such as your preferred sports market view or notification settings — so that you do not have to reconfigure them each time you visit.
You can manage or clear cookies through your browser settings at any time. Note that clearing essential cookies may log you out of your account and reset certain preferences.
As a q889 player, you have rights over your personal data. These rights can be exercised by contacting our support team at any time. The main rights available to you are listed below.
You can request a copy of the personal data q889 holds about you. We will respond to verified access requests within a reasonable timeframe.
If any of the personal information held on your account is inaccurate or out of date, you can request that we correct it. For basic account details, you may also be able to update them directly in your account settings.
You may request the deletion of your personal data. Where no legal obligation requires us to retain specific records, we will delete your data upon a verified request. Note that some transaction records may be subject to a mandatory retention period.
In certain circumstances you may request that q889 limit how your data is used — for example, while a correction request is being reviewed.
Where data processing is based on your consent — such as receiving promotional notifications — you can withdraw that consent at any time through your account notification settings or by contacting support.
q889 is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If a minor has registered on the platform using false information, their account will be closed and any balance held will be subject to review.
If you are a parent or guardian and believe a minor has created an account on q889, contact our support team immediately. We take this seriously and will act promptly to investigate and close any such account.
q889 may update this Privacy Policy from time to time to reflect changes in how we operate, changes to the services we offer, or to keep pace with applicable legal requirements. When we make changes, the updated policy will be posted on this page with a new "last updated" date.
For significant changes that materially affect how your data is used, we will make reasonable efforts to notify registered players directly — for example through an in-platform notification. Your continued use of q889 after a policy update has been posted constitutes your acceptance of the revised policy.
If you have any questions about this Privacy Policy or wish to exercise any of your data rights, contact our support team through the in-platform chat or at the email address shown in the footer of this page. We are available 24/7.
Answers to the questions q889 players ask most often about data privacy and personal information handling.
Register your free q889 account, deposit in PKR, and enjoy Cricket betting, PSL markets, slots, and fish games — all on a platform that takes your privacy seriously.